About - Graffins Services Limited

Key Facts

ISO 14001 and ISO 9001 accredited
Safe contractor and CHAS accreditations
Constructionline Gold membership
Accredited workforce management software

Established 2016
SIA ACS licenced
95% repeat customers
24/7/365 control room
Operating across the UK mainland
Sustainable business approach

Our History

Graffins Services Limited were established in 2016 in Richmond Upon Thames by a prominent local security industry expert.

Since then, Graffins has developed an excellent reputation for being reliable, flexible and customer focused. We have grown steadily since inception and now boast a multi-million pound business with key clients spanning the whole of the UK mainland.

In 2020, Graffins has further expanded to become a key service provider in the sector, despite the difficult economic climate. This is due to our high standards of service and reliability, keeping our customers needs at the heart of everything we do.

Our History

Graffins Services Limited were established in 2016 in Richmond Upon Thames by a prominent local security industry expert.

Since then, Graffins has developed an excellent reputation for being reliable, flexible and customer focused. We have grown steadily since inception and now boast a multi-million pound business with key clients spanning the whole of the UK mainland.

In 2020, Graffins has further expanded to become a key service provider in the sector, despite the difficult economic climate. This is due to our high standards of service and reliability, keeping our customers needs at the heart of everything we do.

Our vision

Our vision is to be the security contractor of choice based on an excellent reputation, representing best value and demonstratable dedication to high standards of safety and service.

To achieve this, we will:

Be dependable and innovative in everything we do
Employ and invest in only the best people
Create solid, loyal and value-adding partnerships with our customers
Provide a full range of professional and personalised security services
Benchmark against national industry standards
Deliver complete peace of mind

Our values

Our guiding principles are to always operate in an ethical manner by living our key values:

Customer focused: Understanding and meeting the needs of our customers

Honest: Maintaining an open and transparent relationship with all

Flexible: Understanding that customer needs can change and being prepared to adapt

Reliable: Our customers and our employees trust us to always deliver on our promises

Our values

Our guiding principles are to always operate in an ethical manner by living our key values:

Customer focused: Understanding and meeting the needs of our customers

Honest: Maintaining an open and transparent relationship with all

Flexible: Understanding that customer needs can change and being prepared to adapt

Reliable: Our customers and our employees trust us to always deliver on our promises

Our people

Graffins Services Limited is operated by a dedicate senior management team with more than 170 years of Security service experience between them. Our team come from a number of security related backgrounds including professional guarding and close protection, police and the military services.

Graffins employees are of a high calibre and are fully vetted and licenced. We are dedicated to equal opportunities, fair treatment and diversity within our workforce.

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